Dynamic Bedding Service Guarantees & Customer Care

1. For protection during transport, your new mattress or base has been sealed in plastic. This may result in a slight odour which will however disappear once the product is removed from its packaging and aired.
   Warning - Keep plastic away from children.
2. Before considering the purchase of a mattress separately, please check that your base or frame is in good condition and suited to the mattress you wish to purchase. An old foundation unit may not provide sufficient support. It may appear that your mattress is sagging when the problem may be due to a non-supportive foundation.
3. Body impressions are a perfectly normal occurrence and indicate that the comfort layers are compressing and conforming to your bodies' contours. It does not indicate a material defect but rather that the mattress is becoming more suitable to you. To equalize these contours it is important to rotate your mattress as indicated in the appropriate illustrations. (See THE TURNING SEQUENCE)
4. Never attempt to clean your mattress with chemical detergents or cleaners but rather protect your mattress with an under blanket or mattress protector.
5. At all times avoid stains. Spoilage can negate the warranty.
6. Never allow the product to get wet. Should your product be found to be in an unsanitary condition, Dynamic Bedding reserves the right to refuse service.

PRODUCT CARE - Turning Sequence

Repeat from step 1 to extend the life of your mattress.

1 - Label to face up at
the foot end of the bed.

2 - Label to face down at
the head end of the bed.

3 - Label to face up at
the head end of the bed.

4 - Label to face down at
the foot end of the bed.

PLEASE NOTE: It is important to turn your mattress fortnightly during the first three months, and to continue monthly thereafter. Turning your mattress as shown above will ensure validation and compliance with the warranty provisions.